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Three insurance policies with Aviva, but not one covers our stolen luggage
After recently flying home from holiday I opted to stay in London with a friend. Overnight, our luggage was stolen from our car parked outside, even though there were no obvious signs of entry. We reported it to the police, who issued an incident number.
When I rang Aviva, with whom we have our travel, home and car insurance, we were told that none of the three policies would cover us for the £1,000-plus loss.
I stupidly did not take up the extra option of covering luggage on the travel insurance, so fair enough there. I’ve been told our car insurance policy won’t pay out because there was no visible sign of entry. Our home cover doesn’t cover us either. You have to wonder what the point of insurance is. SP, Bridport
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